CHC14015 – CERTIFICATE I IN ACTIVE VOLUNTEERING
This certificate builds on the basic skills required by all volunteer-involving organisations,
which enables volunteers to effectively participate in the organisation and to undertake volunteer
work using the practical skills required for the job.
CHCVOL001 – Be an effective volunteer
This unit covers what it means to be a volunteer and deals with a volunteer’s orientation with the organisation.
BSBWOR404B – Develop work priorities
This unit describes the skills and knowledge required to plan one’s own work schedules and to monitor
and obtain feedback on work performance and development. It also addresses the requirement to take
responsibility for one’s own career planning and professional development.
HLTWHS001 – Participate in WHS processes
This unit specifies the workplace performance required for an entry level employee to participate in
WHS processes in the work place in order to ensure their own health and safety at work, as well as that of
others in the work place who may be affected by their actions.
SRXGCSO01A – Create client relationship
This unit is designed to assist you to develop the skills and knowledge to create effective and positive client relations.
CHCCS200D – Deliver service to clients
This unit covers the development of communication skills in the workplace.